InContext January 2007

The e-newsletter for information, records and content management professionals

Welcome to this year's first issue of InContext!  I'm pleased to say that TOWER Software had a great 2006: we introduced TRIM Context 6, our flagship ECM/EDRM solution, to great acclaim and we expanded our European operation with additional staff plus a new Dublin office to better serve our customers and business partners.

We also continued our success in the public sector with new customers including Wiltshire County Council, Ordnance Survey, Greenwich Borough Council, Westminster City Council,
Northern Ireland Civil Service, ACAS and Sedgemoor District Council.

We have even bigger plans this year...for now, please enjoy this
issue of InContext and I wish all our readers every success in 2007.

Tony Sumpster
Managing Director
TOWER Software, EMEA

NHS Care Records - better patient care?
According to the UK Audit Commission, 1,200 people die each year in England and Wales as a result of medication errors.  Now the NHS Care Records Service aims to slash the number of deaths by introducing electronic health care records for every patient in England. We look at what they are, what’s the rationale behind them and what they will mean to service users and health care professionals.
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Case Study: The Northern Ireland Office realises £40,000 p.a
savings with a new EDRM system from TOWER Software
In a move to streamline its information management by making duplication and paper files a thing of the past, the Northern Ireland Office has implemented an end-to-end Electronic Document and Records Management (EDRM) system based on TRIM Context from TOWER Software. So far the Department has realised a saving of almost £40,000 per year – resulting in its nomination for a "Whitehall and Westminster World Civil Service Award" in the IT efficiency category.
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Email Management: An Oxymoron? - an AIIM survey
AIIM, the international authority on Enterprise Content Management, recently carried out an online survey to determine the email management challenges facing public and private-sector organisations. It identified the extent to which they have adopted, or plan to adopt, formal email management policies and practices. Over 1,000 end users participated representing a wide range of organisations within the US, Canada and the United Kingdom.
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Case Study: Sedgemoor District Council controls information
with combined solutions from TOWER Software and GOSS
Accurate and effective record-keeping ought to be seen as good practice in every area of business, but in public service organisations, it is critical. The requirement to create, distribute, electronically publish, store or retrieve thousands of documents every day inevitably requires specific electronic systems – and Sedgemoor District Council is now reaping the benefits of just such a solution from Enterprise content management company, GOSS, and electronic document and records management specialist, TOWER Software.
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TOWER Software Enters Energy Sector
With Venture Partnership
TOWER Software has expanded into the energy sector through a new partnership with Venture, the professional services company that specialises in the oil and gas industry. The company will apply the lessons learnt through Electronic Document and Records Management (EDRM) implementations in UK Government to help Venture's energy sector clients improve business efficiency, corporate governance and compliance.
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