Banking and Finance

driving best practice and improved services provision

The Challenge

Regulatory changes and increasing customer demands have created a highly competitive Financial Services marketplace. Today, the industry faces significant challenges, including rapidly evolving markets, mergers and acquisitions, escalating regulatory requirements, and the ever-increasing need to safeguard business integrity. Financial Services institutions must properly manage customer and product information and make quick, accurate decisions across business units, all while maintaining regulatory compliance. Many financial organizations have already realized that the way to stay competitive is to embrace technologies that help them manage and secure these vital information assets.

Our Solution

TOWER Software works with financial services organizations to manage business-critical business information legally and safely, minimizing exposure to the risks of liability. Our TRIM Context solution meets the needs of Financial Services institutions, empowering you to:

• Increase the speed of information delivery, improving operational efficiency,
• Properly manage and secure all physical and electronic documents and records, including e-mail,
• Achieve compliance with legislative, regulatory, and corporate requirements including archival, audit, and oversight activities, and,
• Enforce accountability and integrity by creating a shared, controlled information base..

Our ECM platform will:

• Put in place a management system that will manage any object including but not limited to documents, folders, core samples, engineering drawings, images, audio, and video.
• Apply business rules such as storage, retention, security and access, classification and relationships. Flexible workflows that will standardize and improve business processes.
• The flexibility of a easy to use Web interface that allows both staff and partners remote access. Collaborative tools to speed up decision making based on good knowledge.
• The ability to create revisions and versions, annotate and redact electronic documents.
• Compliance with government regulations such as Sarbanes Oxley, National Archives legislation, Freedom of Information Acts, Privacy Acts as well as the ability to comply with the US Department of Defense DoD 5015.2 and The National Archives of UK PROII certifications.
• Allow concentration on core activities.

What does this mean for Banking and Finance?

TRIM Context is an integrated document and records management solution which enables Financial Services companies and institutions to address industry-specific challenges. TRIM Context includes the following features:

• Loan application management,
• Corporate and regulatory compliance,
• Correspondence tracking,
• Deal management,
• Risk management,
• Customer service,
• E-mail management,
• Handling customer complaints,
• Customer service portals, and,
• Marketing database management