Expert Services

Our Approach

TRIM Context® 6 is TOWER Software’s flagship Enterprise Content Management (ECM) solution. It includes document management, records management, web content management, imaging, workflow, and document-based collaboration within a complete information management platform.

Features and functions often get most of the attention as an organization evaluates ECM solutions. But in many cases, maximizing the deployed value of an ECM solution depends less on its feature set and more on the services that support it. For many organizations, the quality of support services determines whether stakeholders view the deployment as successful.

The TOWER Software Expert Services Team provides the support you need to deploy TRIM Context rapidly, cost-effectively, and to the satisfaction of your stakeholders. Whether you’re implementing a business process, department, or enterprise-wide deployment, the TOWER Software Expert Services Team works side-by-side with you to:

• Configure your business processes to be supported within
  the business rules built into TRIM Context
• Develop implementation, training, and support plans
• Address the needs of both technical and business users
  throughout the entire project lifecycle
• Empower your staff through knowledge transfer

TRIM Context 6 is a full-featured ECM Solution delivered by a full-service support organization: the TOWER Software Expert Services Team. We stand by you through every phase of your TRIM Context implementation, making sure that you realize the full value of its capabilities and it meets the expectations of your stakeholders.

For more information please contact our regional office at 800-255-9914 or na@towersoft.com.